Tourism Intern - Discover Denison
Internship Role runs 6/1/2026 - 8/10/2026
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OVERVIEW:
This position serves as a point of contact for visitors at the Discover Denison Visitor Center. This intern will provide assistance with directions, information requests, and promote local attractions. This role will also serve as administrative support for the Marketing and Tourism Department, as well as individual travelers and groups.
RESPONSIBILITIES INCLUDE:
Staff the Discover Denison Visitors Center, providing a welcoming and professional experience for visitors
Assist guests with directions and information on local attractions, events, dining, and activities
Answer phone and email inquiries related to tourism and visitor services
Fulfill Visitor Guide requests and assist with maintaining accurate printed materials
Assist with organizing and distributing visitor bags for group tours and meetings
Help maintain an inviting, organized lobby stocked with current brochures and materials
Assist with social media content creation, including photos, videos, captions, and reels
Assist with reviewing, updating, and maintaining the Discover Denison website to ensure tourism information, event listings, business details, and visitor resources remain accurate, current, and visually engaging
Help cover events through stories or real-time content (as schedule allows)
Capture and organize photos and videos for marketing and promotional use
Assist with collecting upcoming events, new business spotlights, and community stories for the Discover Denison newsletter
Research tourism, hospitality, and destination marketing trends
Assist visitors with merchandise purchases, admissions, or other applicable transactions using established point-of-sale procedures
Support the Discover Denison team with additional tasks as needed
KNOWLEDGE, SKILLS, AND ABILITIES:
Ability to work with the public and co-workers in a professional manner using excellent customer service and interpersonal skills
Knowledge of tourism, hospitality, marketing, or visitor experience and willingness to learn more
Proficiency in Microsoft Office (Word, Excel, Outlook) and the ability to quickly learn other software tools as needed
Ability to use strong organizational skills in order to manage multiple tasks and provide accurate, timely information
Knowledge of Denison’s attractions, events, and tourism assets and willingness to learn more
Ability to maintain detailed records and reports
Ability to communicate effectively in written and oral formats
Ability to manage interruptions while ensuring a positive visitor experience
Ability to establish and maintain effective working relationship with other employees and the general public
Ability to use sound judgment in directing public and fulfilling customer service needs/requests
Highly skilled in customer service practices to quickly and efficiently tend to visitor’s needs
Ability to maintain consistent and timely attendance
Some evenings or Saturdays may be required for events or peak visitor times